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T12 · TOOLS REFERENCE

Account sign-up, the official apps, and 2-factor sign-in (ChatGPT)

Last verified: 2026-10-20

StepFactStatus
Sign upGo to chatgpt.com → Log in or sign up → Continue with Google, Continue with Apple, Continue with phone, or enter your email → Continue✅ https://chatgpt.com/auth/login (opens in a new tab)
Official iPhone appIn the App Store, search "openai chatgpt". The seller must be OpenAI. Needs iOS 18.0 or later✅ https://help.openai.com/en/articles/7908378 (opens in a new tab) · https://apps.apple.com/us/app/chatgpt/id6448311069 (opens in a new tab)
Official Android appIn Google Play, search "openai chatgpt". The publisher must be OpenAI✅ https://help.openai.com/en/articles/8167604 (opens in a new tab)
Turn on 2-factor (MFA)Settings → Security (one help page calls it "Security and login") → under Multi-factor authentication, pick a method (authenticator app, push notification, text or WhatsApp code, or passkey) → follow the steps. It takes effect the next time you sign in✅ https://help.openai.com/en/articles/7967234 (opens in a new tab) (⚠️ the menu name differs between two versions of the page)
PasskeySettings → Security → Passkeys → Add passkey (web)✅ https://help.openai.com/en/articles/20001039 (opens in a new tab)
Lost your 2-factor deviceEmail is not a standard backup method. Set up a second method. Recovery through Support takes days and works only once✅ https://help.openai.com/en/articles/7967234 (opens in a new tab)
Sign out everywhereSettings → Security → Log out of all devices (can take up to 30 minutes)✅
Subscription and upgradeProfile icon → Upgrade plan; or Settings → Subscription✅ https://help.openai.com/en/articles/6950777 (opens in a new tab) · https://help.openai.com/en/articles/12677804 (opens in a new tab)
Export your dataSettings → Data Controls → Export✅ https://help.openai.com/en/articles/12677804 (opens in a new tab)