Refunds and billing help
Last updated: October 30, 2026
Courses are sold by FinBeauty LLC. Refunds are available for access or billing problems. Change-of-mind refunds are not offered. Any rights you have under applicable consumer law remain unaffected.
When to contact us
Contact us if you were charged twice, the wrong amount was charged, a paid course is missing from your account, or a technical problem prevents you from accessing what you purchased. We will investigate the purchase and help restore access or correct the billing problem. Where the problem requires a refund, it is returned through the original payment provider. We cannot promise your bank's processing time.
Request help
Email support@finbeauty.app with:
- The email used for the purchase.
- The course involved and the approximate purchase date.
- What happened and any error message you can safely share.
Do not send your password, complete card number or card security code. Do not pay a second time to try to fix missing access while a payment is being confirmed.