How can we help?
For course access, payments or a lesson that isn’t working, email support@finbeauty.app.
Include your purchase email, the page you were using and what happened. Never send passwords, card numbers or private school records.
Where do I start?
Start with Getting to Know AI if you are new to AI. Each course stands alone. You can read one part at a time or choose “Read the full lesson.” Previous and Next take you through the material.
Do I need a paid AI account?
No paid AI plan is included in the course price. Many exercises can be started on a free plan; individual lessons identify features that may need a different plan. Use your own account. We never need your AI password.
Where are the templates?
The Templates link beside each lesson opens its matching resource in a separate tab, so you keep your place. Open all templates to browse or download a complete kit.
Can I use my phone and return later?
Yes. Screenshots enlarge when tapped. Your reading position is remembered in this browser when browser storage is available. It does not automatically transfer to another device or a private browsing window.
I paid but cannot open my course.
Sign in with the email you used for the purchase and check your account. If payment is still being confirmed, do not pay again. Email support with the course name and purchase email if access is missing.
I cannot sign in.
Check that you are using your purchase email. Use password recovery when available, or email support from that address. We will never ask you to send your password.
What is the refund policy?
Refunds are available for access or billing problems. Change-of-mind refunds are not offered. Your statutory rights are unaffected. Read the refund policy and request instructions.
Are there videos or continuing-education credits?
The current courses use written walkthroughs, practical prompts, templates and genuine teaching screenshots. No video narration or CE credit is included in the current offer.